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  • Refund Policy
    At Boulder Outdoor Camp, we understand that unforeseen circumstances can arise. Below is our refund policy to ensure clarity and fairness for all families: Cancellation by Parent/Guardian: More than 30 days before camp start date: Full refund, minus a $50 administrative fee per camper. 15-30 days before camp start date: 50% refund. Less than 15 days before camp start date: No refund. Cancellation by Boulder Outdoor Camp: In the rare event that the camp week is canceled by Boulder Outdoor Camp, families will receive a full refund or the option to transfer registration to a different week (subject to availability). Missed Days: Refunds or credits will not be provided for missed camp days due to illness, personal scheduling conflicts, or other personal reasons. Weather-Related Changes: Camp operates rain or shine, and alternative educational activities will be provided if hikes are canceled due to severe weather. Refunds will not be issued for weather-related changes. Behavior-Related Dismissal: Campers dismissed for repeated violations of safety rules or behavioral guidelines (e.g., bullying, harassment, or unsafe conduct) will not receive a refund for the remaining days of camp. Transfers: Families may transfer registration to another week if requested at least 15 days before the start of the originally scheduled week, subject to availability.
  • Camper Accommodations
    Camper Accommodation Policy: At Boulder Outdoor Camp, we are committed to providing an inclusive, safe, and enjoyable experience for all campers. Below are our policies for camper accommodations: Physical Activity Requirements: Campers must be physically able to participate in easy to moderate hikes that are appropriate for their age group. Medical Needs: Parents must inform us of any medical needs during registration. The camp will only assist with administering life-saving medications, such as insulin or EpiPens. Campers must be able to self-administer non-emergency medications (e.g., insulin injections) and monitor their own blood sugar levels.
  • What happens if the weather changes?
    We monitor weather conditions closely and may adjust plans to ensure camper safety. If hikes or outdoor plans are impacted, we will provide an alternative learning experience for campers. Unfortunately, we are unable to provide refunds for rained-out hikes. We do hike in the rain and require campers to bring a waterproof poncho as part of the materials list. However, we will not hike in lightning conditions. If lightning is seen, we will seek shelter immediately or turn back on the trail to ensure everyone’s safety. Our goal is to keep campers safe while maintaining a fun and engaging experience, rain or shine!
  • What does my camper need to bring each day?
    A non-disposable water bottle with at least 60 oz of water (emergency water will be available but campers must come prepared). Two snacks and lunch that do not require refrigeration (we have a cooler with ice, but it does not meet OSHA refrigeration standards). Comfortable hiking clothes, sturdy shoes, a hat, and sunscreen (which campers must apply themselves). A lightweight backpack to carry their belongings. Bug spray and an extra layer for cooler mornings. Plastic poncho (we hike rain or shine with the exception of hiking in lightning).
  • How does pick-up and drop-off work?
    Camp runs from 9:00 AM - 4:00 PM, with pick-up and drop-off locations typically at a park within Boulder city limits. We are aiming for our drop off location to be at the Chautauqua Park field, however we will solidify our pickup/drop off location prior to the start of camp. Pick up and drop off will remain consistent for the week but may change each week. Campers can only be picked up by individuals on the approved pick-up list, who must present a driver’s license at pick-up. If a new pick-up person is needed, parents must notify the camp director via text with the individual’s name and phone number prior to the start of camp. **PARENT CANNOT DROP OFF LATE / PICK UP EARLY: Due to the fact we are a mobile camp we will be unable to accommodate a late camper as we will depart quickly after drop offs are complete. Similar, early pick ups will be a logistical issue as we will be gone all day on a hike with no way to get a camper back to the pick up point early.
  • Can my camper bring a cell phone?
    Yes, but only for picture-taking purposes. Phones will be collected on the bus and redistributed upon arrival. Campers caught using phones for non-approved purposes will have them confiscated, returned to parents at pick-up, and asked not to bring them for the remainder of the week.
  • Do you accept Dependent Care FSA?
    We are working on this and hope to be able to directly accept Dependent Care FSA by the start of camp. For the time being we can provide a receipt including our EIN, your child’s legal name, and the dates of service. Since we are not an overnight camp, our services are typically FSA-approved, but please confirm with your provider.
  • What if my camper takes medication or has an EpiPen?
    The only life-saving medications we will assist with are insulin and anaphylactic medication, such as EpiPens. Both Directors have received annual EpiPen training during their time as educators, and all staff are required to stay up to date on EpiPen usage as part of our training protocol. However, we are not medical professionals, so campers must be old enough to monitor their glucose levels and self-administer insulin independently. We cannot distribute over-the-counter medications, such as Motrin, or any psychiatric medications. If your camper requires these or other daily medications, they will need to take them at home before or after camp hours. To ensure safety, we will bring a portable cooler pack to store EpiPens and insulin during hikes. If your camper has specific medical needs, please contact us to discuss how we can best support them while ensuring their safety and independence.
  • How do you handle injuries?
    As my former college camp director use to say, "It’s not 'if it happens,' it’s 'when it happens.'" We live by this motto by conducting comprehensive staff training at the start of camp and holding weekly refreshers to review emergency protocols. Minor Injuries: Scrapes, cuts, or other small injuries will be handled by your camper’s counselor with basic first aid. Moderate Injuries: For suspected sprains or broken wrists, we will stabilize the injury with a temporary cast and continue the hike, notifying parents promptly. Severe Injuries: If a larger injury occurs, such as a suspected broken leg, we will have a designated staff member drive the injured camper to urgent care or the ER while another counselor stays with the group. Parents will be contacted immediately. It’s important to note that we prioritize safety by avoiding cliffside hikes or dangerously steep climbs. Campers are also not permitted to rock climb or climb trees during camp activities to mitigate risks. Campers who repeatedly break these safety rules will be sent home for the remainder of the week without a refund. Your camper’s safety is our top priority, and we strive to balance adventure with precaution to ensure an enjoyable and secure experience.
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